The Compliance Department is responsible for organizational compliance with applicable laws, rules regulations and contractual requirements for all lines of Monroe Plan businesses. The Compliance function is a company-wide service that ensures that Monroe Plan, its Board of Directors, employees and business partners conduct business in an ethical, professional, and legal manner.


How to report Fraud, Waste and Abuse?

Any reports of fraud, waste or abuse may remain anonymous.  All information received or discovered during the investigation will be treated as confidential, and the results of investigations will be discussed only with persons having a legitimate reason to receive the information. Federal Law and Monroe Plan policy prohibit any retaliation or retribution against persons who report suspected Fraud, Waste and Abuse.

If you suspect fraud, waste, or abuse, please contact us at:

Monroe Plan Compliance Officer

1120 Pittsford Victor Road

Rochester, NY 14534

Code of Conduct

Monroe Plan’s Code of Conduct is designed to help each one of us incorporate necessary ethical standards into our day-to-day activities and responsibilities here at work. Monroe Plan is committed to the values of honesty, integrity and fairness, and the implementation of this Code is proof of that commitment.

Click here to learn more.

HIPAA-Compliant Authorization Form

As a collaborative process between the New York State Office of Court Administration, representatives of the medical provider community in New York, and the bench and bar, designed to produce a standard official form that complies with the privacy requirements of the federal Health Insurance Portability and Accountability Act (HIPAA) and its implementing regulations, to be used to authorize the release of health information needed for litigation in New York State courts. Click here to download the form and send to

Compliance Plan

The Monroe Plan Board of Directors ( Board) is committed to ensuring that the Corporation conducts all of its business activities in accordance with applicable state and federal laws and regulations; In order to achieve this goal, the Board has determined that it is appropriate for the Corporation to adopt and implement a corporate compliance program consistent with applicable industry standards and relevant guidance provided by government agencies.

Click here to learn more.